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	<title>Salon Consulting LLP</title>
	<link>http://salonconsulting.com/Blog</link>
	<description>Highly experienced Partners providing consultancy support on leisure-related projects worldwide</description>
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		<title>ICELANDIC VOLCANOES – NOT ALL IS (OR SHOULD BE) DOOM AND GLOOM IN THE EUROPEAN HOTEL INDUSTRY</title>
		<description><![CDATA[Short term, the disruption to air travel in Europe will have some very negative effects for the European hotel and tourism industry.  While some hotels experienced immediate, short term boosts in demand as people who couldn’t fly booked hotels to capacity, these customers were less likely to spend on other value adding ancillary services.  More [...]]]></description>
		<link>http://salonconsulting.com/Blog/2010/04/21/icelandic-volcanoes-%e2%80%93-not-all-is-or-should-be-doom-and-gloom-in-the-european-hotel-industry/</link>
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		<title>HAS RESTAURANT SERVICE REALLY IMPROVED……?</title>
		<description><![CDATA[There’s been lots of talk recently about how customer service has radically improved. Really? I beg to differ. Restaurant interiors, yes. Menu choice and variety, of course. Food quality, check. But for me, at best – at least in the UK – customer service is still woefully patchy. So where’s the evidence for this and [...]]]></description>
		<link>http://salonconsulting.com/Blog/2010/01/14/has-restaurant-service-really-improved%e2%80%a6%e2%80%a6-2/</link>
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